ODPC COMPLAINT NO. 0608 OF 2023

1. Introduction

This case involved a complaint against Kenya School of Law (KSL) for alleged violation of data protection rights under Article 31 of the Constitution and the Data Protection Act, 2019. The complaint centered on unauthorized use of a student’s image in school promotional materials.

2. Nature of Complaint

The Complainant alleged that:

  • KSL used his image in flyers advertising Diploma in Law courses without consent
  • The flyers were distributed on social media platforms and possibly in physical copies
  • He had never authorized the use of his image nor served as a school ambassador
  • No written apology was provided despite a demand letter (though receipt couldn’t be verified)

3. Analysis of Evidence

Complainant’s Evidence:

  • Provided matching images proving his likeness was used
  • Showed social media links where images appeared (later removed)
  • Sought Kshs. 5M compensation citing legal precedents

Respondent’s Defense:

  • Admitted using graduation ceremony images but claimed:
    • Images were removed within 24 hours of complaint
    • No physical copies were distributed
    • Acted in good faith for public information purposes
  • Provided policies showing commitment to data protection

4. Issues for Determination

  1. Whether KSL infringed the Complainant’s rights under the Data Protection Act
  2. Whether the Complainant was entitled to the remedies sought

5. Final Determination

Key Findings:

  1. Violation Established: KSL breached data protection provisions by failing to inform and obtain consent
  2. Remedies Denied: Due to swift remedial action and lack of evidence of lasting harm

Outcome: Complaint marked as resolved and closed.

6. Significance of the Case

This determination establishes important principles:

  • Consent Requirement: Need for explicit consent before using personal images
  • Timely Remediation: Prompt corrective action can mitigate penalties
  • Policy Importance: Value of documented data protection policies

Dated: 17th July 2023 | Data Commissioner

For full determination, click 🗃️

I O

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Ian Olwana supports African organisations in turning data protection laws into practical, sustainable governance practices.

http://datagovernance.africa

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